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Posted on 3/26/202222.08.2017by admin

Casino capacity: We are operating at 50 percent capacity to ensure social distancing measures.

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Our top priority is to keep our guests, team members, and the Coachella Valley community safe during this time while providing an environment for you to still have an entertaining time.

As leaders in the entertainment industry, we take pride in leading the way by creating and maintaining the safest environment possible for our guests and team members.

We have taken the following steps to ensure your safety at all times while visiting one of our properties:

Centralized guest entry and screening that includes state-of-the-art temperature kiosks for guests and team members.
- We are asking guests to stay home if experiencing any COVID-19 related symptoms such as cough, fever of 100.4 or higher, chills, shortness of breath, headache, sore throat and muscle pain, among other symptoms.
- We are requiring team members to stay home if experiencing any COVID-19 related symptoms such as cough, fever of 100.4 or higher, chills, shortness of breath, headache, sore throat and muscle pain, among other symptoms.
Social distancing at a minimum of 6 feet. Chairs at table games will be reduced.
All guests and team members are required to wear face-covering throughout the casinos.
Increased and enhanced cleaning of all touch-point areas including restrooms, countertops, slot machines, door handles, etc.
Our Agua Clean Teams will provide sanitation services throughout the casino on a constant basis and will available immediately upon guest requests.
More hand-sanitizer stations throughout the casinos.

We believe our enhanced cleaning and sanitizing efforts will make all of our amenities and our gaming floor as clean and safe as possible. In addition, social distancing and face-coverings will enhance safety for everyone. Learn More

We appreciate your patience and your participation in these efforts so we can ensure your next visit to Agua Caliente Casinos a fun and memorable one!

To protect the health and safety of our guests, smoking will be temporarily prohibited.

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The following area is closed at this time:

Fitness Center Rancho Mirage
Cascade Lounge Palm Springs

The following areas are open:

Gaming

Slot Machines
Table Games
High Limit Rooms
Poker Room Rancho Mirage
Casino Beverage Service
ACE Rewards and Promotions

Food & Beverage

Open Venues:

Agua Caliente Resort Casino Spa Rancho Mirage

The Steakhouse
Waters Café
360 Sports
Java Caliente
ACE Deli
Jade
La Olla
The District
Pívat Cigar Lounge
WetBar

Agua Caliente Casino Palm Springs

The Steakhouse
Java Caliente

Agua Caliente Casino Cathedral City

Café One Eleven
360 Sports
Java Caliente
Agave Caliente Tequila Bar

Hotel

Valet Palm Springs and Rancho Mirage
Resort Pool Rancho Mirage

Check-in procedures:

We will continue to practice social distancing during check-ins

Amenities:

Limited Room Service will be available
Turndown service will not be provided until further notice
The fitness center will remain closed